Effective Date: 21st November 2024
UrbanSensei.com values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details provided during order placement.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, or promotional offers.
- To improve our website, products, and services through analytics and customer feedback.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
- Third-Party Sharing: UrbanSensei.com does not sell, trade, or share your personal information with third parties outside of Lumenoid Studios unless required for order fulfillment (e.g., shipping carriers).
- Internal Use: Your information may be shared within Lumenoid Studios Ventures for marketing, analytics, and customer service purposes.
4. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we have about you.
- Request corrections or updates to your information.
- Opt-out of receiving promotional communications.
- Request deletion of your personal data where legally permissible.
To exercise these rights, please contact us at [your email address].
6. Cookies and Tracking
UrbanSensei.com uses cookies to enhance user experience and gather analytics. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: lumenoidstudios@gmail.com
